Cosmetics Business talks to Gavin Moss, Kiehl’s Business Manager at Harrods, and Tina Forbes Robertson, Aspects Counter Manager at Harvey Nichols, Birmingham, about working in beauty retail and what it means to be a Copra Retail Consultant of the Year Awards winner...
What do you love most about your job?
GM: I love working with my team – they are an amazing group of people. I also love Harrods because it is such an inspiring working environment. I’m always reminded that anything is possible. I’m encouraged to push myself and think about how to drive customers to my counter.