The Dorchester, a 5-star hotel located in Mayfair, London, has spoken to Cosmetics Business about the inaccuracies in recent press coverage.
The luxury hotel has been the focus of widespread press attention after it was accused of circulating a company-wide email to female staff with a list of grooming rules.
We do not ask female staff to pay to have manicures. Our grooming standards request that both men and women have clean and manicured nails
The Daily Mail reported that all females were told to make sure legs are clean shaven, even if wearing tights, as well as wear a full face of make-up and not have oily skin.
They were also reported to have reminded female employees that ‘body odour is not tolerated’, nor is ‘bad breath’.
Other grooming rules in the alleged email included not having chipped or bitten nails, and instead having regular manicures.
Inaccuracies explained
However, The Dorchester told cosmetics Business that there have been some “inaccuracies” reported.
To clarify, it supplied the following list of factual errors