Customer Service Manager – London – £40-45,000

Join dynamic and fast-growing business

Are you a Customer Champion?

Do you understand the value of really looking after your customers and providing exceptional service?

Do you have experience of getting the very best from a sales team, mentoring and motivating them to exceed their targets and delight their customers?

We are a dynamic and fast-growing business, hungry for continued success and we need you to make it happen.

You can overhaul our systems and procedures to make everything as fast and fluid as possible to ensure that orders, queries, compliments and complaints are dealt with in the very best way.

The ideal manager will have customer service experience alongside understanding and experience of the role of CRM and e commerce business to provide the very best customer experience and journey.

You and your team will build relationships and ensure the customer journey is a pleasant experience whilst gently making product suggestions.

(Ref AE1472)

Email your CV to ae@arthuredward.co.uk or contact:
Heidi Bannister 01183 778 393 / 07747 792 272 / heidib@arthuredward.co.uk
Ana Filipa Calado 07792 958 152 / filic@arthuredward.co.uk
Joseph Bannister 07393 818 620 / joeb@arthuredward.com
Christina Krajewski 07803 504 100 / christinak@arthuredward.com
Fiona Sanz 07384 815 590 / fionas@arthuredward.com

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