Estée Lauder’s North American President exits months after business reshuffle

By Becky Bargh 17-Nov-2021

Over the summer, the beauty owner put into force new measures to streamline its business, resulting in job losses for corporate and field employees

Chris Good, Estée Lauder Companies

American multinational Estée Lauder Companies (ELC) could be about to inject some new blood into the business, following the exit of its North American Group President, Chris Good.

After nearly 25 years with the beauty heavyweight, beginning at Clinique in 1987, Good has been trusted in a number of senior positions across ELC’s global division.

Following a period away from ELC, when he joined Unilever’s European, North American and Asia/Pacific division, Good returned to the business in 2000 as General Manager for Clinique in Asia/Pacific, where he helped to establish the brand’s foothold in China and Japan.

Five years later he transitioned to the group’s newly-established Russian affiliate.

Since 2016 he has led the North American business, overseeing the region’s pivotal retail transformation, and lending his expertise in channel strategy to accelerate the beauty owner’s online business.

He has also been hailed for the part he played in navigating the business through the global pandemic.

“Chris is a visionary, global leader who is deeply admired at ELC and recognised across the beauty industry worldwide,” said Fabrizio Freda, President and CEO of ELC.

“With his extensive international background, Chris’ leadership agility and deep insights into our diverse markets and consumers around the world have made an indelible impact on our business.”

His replacement is set to be announced shortly, and will move into the role from 30 June, upon Good’s retirement.

Good’s exit follows a reshuffle of the business that took place in June this year.

A memo circulated back in the summer said that Lauder wanted the business to continue moving forward with its digital omnichannel selling in an effort to drive growth in the region and optimise team efficiency, meaning layoffs would be inevitable.

“As we evolve our organisation to reflect new reality, there will be some talent impacts in certain areas of the business,” Good wrote in a note obtained by .

“While difficult, these decisions are necessary to effectively pivot to new market dynamics and lead our business into the future,” he added.

Meanwhile, the announcement follows Cedric Prouvé’s decision to step down as ELC’s International Group President after a 27-year long career.

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Like Good, his successor is also yet to be announced.