How Sephora aims to redeem its history of in-store racial profiling

The LVMH-owned beauty retailer admits that shoppers at Sephora are 'not always treated fairly'

Sephora has unveiled plans to redeem its tarnished image after years of reports of racial profiling against its in-store employees.

The LVMH-owned retailer faced accusations of racism in 2017 after a video went viral of two black women confronting a white employee claiming she had racially profiled them.

In 2019, Sephora closed all of its 430 US stores, distribution centres and corporate offices to conduct diversity training for its employees, after an alleged altercation with Grammy-nominated singer SZA.

The singer-songwriter, who is black and a former Sephora employee, claimed . . .

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