How can retailers offer a unique shopping experience?

By Becky Bargh 12-Jun-2019

Cosmetics Business talks to GlobalData's Retail Analyst, Zoë Mills, on how beauty counters are keeping the retail space vibrant

How can retailers offer a unique shopping experience?
Zoë  Mills

Zoë Mills

Against a bleak high street backdrop, it's never been more important for brands to keep customers engaged in their in-store offerings - as the rise of digital continues to put it under threat.

But according to Zoë Mills, Retail Analyst for GlobalData, the beauty counter has a number of opportunities to inspire its consumers.

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Here, she gives Cosmetics Business examples of who's doing it well and how beauty brands can better engage with shoppers.


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