UK online consumers demand more from shopping experience

Over half would stop using an online retailer if the service did not match expectations

UK consumers are becoming more discerning when shopping online, with more than half saying they would stop using an online retailer if the service was not up to their expectations.

A report by global commerce services company PFSweb found that 64% of UK shoppers would stop shopping with an online retailer after a maximum of . . .

This is a small extract of the full article which is available ONLY to premium content subscribers. Subscribers sign-in (top right) to read the article.

Or

Subscribe now to premium content on Cosmetics Business

Companies