Beauty brands aren’t doing enough to make their products sustainable, say three quarters of shoppers

By Julia Wray 22-Feb-2021

A new survey by The Pull Agency reveals brand transparency will be vital to gain UK consumers’ trust

Beauty brands aren’t doing enough to make their products sustainable, say three quarters of shoppers

New data has revealed that almost three quarters of UK consumers (71%) do not think that brands or retailers are doing enough to make their beauty and personal care products sustainable.

The survey of 2,000 UK shoppers was commissioned by The Pull Agency, a creative agency specialising in health and beauty brands.

Plastic waste was identified as a major concern for those surveyed, with around half (46%) viewing it as the biggest sustainability challenge.

When asked what solution they most want to see, one in five (19%) said they would like less packaging in their beauty and personal care products, while 17% would like more products with natural ingredients.

Other areas of interest were found to be sustainable packaging (12%) and in-store recycling bins (11%).

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However, there is scepticism among consumers, with 70% admitting they don’t find brands’ current sustainability claims helpful when it comes to choosing one product over another; almost all of those surveyed (94%) think brands need to be more transparent about their sustainability credentials.

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