Covid-19: Waitrose debuts e-gift card service for self-isolating customers

By Becky Bargh 20-Apr-2020

The Volunteers Shopping Card can be purchased in-store or online and sent to volunteers who are shopping for vulnerable consumers

Waitrose, the supermarket chain of John Lewis, has launched a new e-gift card to help those shopping for vulnerable and self-isolating customers during the coronavirus crisis.

The Volunteers Shopping Card can be purchased online via and emailed directly to those shopping on behalf of quarantined customers, or purchased in-store and posted.

Waitrose says the new service will mitigate customers having to take out cash or share bank details.

Bérangère Michel, Executive Director of Customer Service at the John Lewis Partnership, said: “We are pleased to be able to support our customers and the nation’s brilliant army of volunteers during these unprecedented times.

“Local communities have really rallied around those unable to get to the shops themselves and we want to make it as simple as possible for kind-hearted volunteers to get essential groceries to them.”

Customers will be able to purchase e-gift cards from £10-£500.

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