Klarna’s Head of UK Business Alex Marsh resigns after nearly five years

By Amanda Pauley | Published: 23-May-2023

Marsh, who grew the company’s UK consumer base from 1.5 million to 18 million-plus, has announced he is stepping down

Klarna’s Head of UK Business, Alex Marsh, has stepped down after nearly five years at the company. 

Marsh announced his departure from the ‘buy now, pay later’ service provider on LinkedIn, stating he had undergone an “amazing roller coaster journey”. 

He said: “It has been a genuine pleasure working within and alongside such passionate, innovative and dynamic teams.

“I wish you all the very best as Klarna will no doubt continue to trailblaze in the world of payments, shopping and banking. 

“I can honestly say this time at Klarna has been nothing short of phenomenal.”

Marsh first joined the bank, payments and shopping service in January 2019 as Financial Director for Klarna UK, in charge of the company’s financial, credit, data analytics and insight.

In 2020 he took on the role of Head of Klarna UK, where he was responsible for all aspects of the region’s merchant and consumer offering.

During his time, he grew the region’s consumer base from 1.5 million to 18 million-plus.

Marsh said that a recent family tragedy was a driver behind his departure and had “brought home that life is short”. 

He said the experience “underlined the importance of prioritising what matters most – our family and loved ones”.

A spokesperson for Klarna added: “After four-and-a-half years in a variety of roles at Klarna, Alex has chosen to move on.

“We are extremely grateful for all that Alex achieved during his time with us and are excited to follow his future journey.”  

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