L’Oréal sued by consumers over ‘defective’ make-up packaging

By Becky Bargh | Published: 28-Feb-2020
Packaging Colour Cosmetics

The French beauty heavyweight has been accused of knowing about the problem for more than ten years

You need to be a subscriber to read this article.
Click here to find out more.

L’Oréal has been accused of ‘misleading’ consumers for over ten years by knowingly using defective packaging.

A lawsuit filed by customers Renee Young and Roxanne Tierney on 7 February, has accused

Not yet a Subscriber?

This is a small extract of the full article which is available ONLY to premium content subscribers. Click below to get premium content on Cosmetics Business.

Subscribe now Already a subscriber? Sign in here.
See more

You may also like

You need to be a subscriber to read this article.
Click here to find out more.
Colour Cosmetics

L’Oréal Paris dethrones Charlotte Tilbury as UK’s top beauty brand on social media

Read more
The French beauty heavyweight’s social media success was driven by an estimated 14,523 TikToks videos mentioning the brand, which showcases its status as a ‘legacy brand’

Trending Articles

  1. Glossier names Colin Walsh CEO as it aims to become ‘a true legacy brand’ Walsh, who has previously helmed the beauty divisions of Ouai and Procter & Gamble, will join the beauty company in October
  2. The best in British beauty: who made the cut Rare Beauty, Maison Francis Kurkdijan and Dr Sam's are just some of the exciting brands among the Pure Beauty Awards finalists this year
  3. You need to be a subscriber to read this article.
    Click here to find out more.
    Colour and packaging trends set to dominate beauty in 2026 Soft pink and matcha green colours, and more cinematic beauty campaigns, will dominate next year, alongside marketing that plays into ‘whimsy’ and ‘food indulgence’
  4. You need to be a subscriber to read this article.
    Click here to find out more.
    Doughnut-style applicators are the new lip balm trend Beauty’s doughnut craze continues, this time with packaging, as plush and squishy ‘doughnut’ applicator tips drive excitement in lip balms and glosses

Upcoming event

13th Annual Beauty Trends & Innovations Conference

24 September 2025 | London, UK See all

You may also like

You need to be a subscriber to read this article.
Click here to find out more.
Colour Cosmetics

L’Oréal Paris dethrones Charlotte Tilbury as UK’s top beauty brand on social media

The French beauty heavyweight’s social media success was driven by an estimated 14,523 TikToks videos mentioning the brand, which showcases its status as a ‘legacy brand’
You need to be a subscriber to read this article.
Click here to find out more.
Packaging

Colour and packaging trends set to dominate beauty in 2026

Soft pink and matcha green colours, and more cinematic beauty campaigns, will dominate next year, alongside marketing that plays into ‘whimsy’ and ‘food indulgence’
Colour Cosmetics

L’Oréal Paris collab sees Mugler return to beauty after 15 years

The limited-edition colour cosmetics collection, created with L’Oréal Paris, marks the French fashion house’s first beauty launch in 15 years, with Kendall Jenner fronting the campaign
Colour Cosmetics

Prada Beauty opening banana-themed UK pop-up to push viral lip product

The luxury Italian fashion house’s Prada Beauty Banana Balm Pop-Up will take place at Selfridges in London, promoting Prada Balm in Banana Yellow
You need to be a subscriber to read this article.
Click here to find out more.
Colour Cosmetics

From concept to shelf: The untold story of 7 iconic beauty products

YSL Beauty’s Touche Éclat, MAC Cosmetics Viva Glam and CeraVe’s Moisturising Cream are category-defining beauty items. CB reveals how these products, and four others, reached cult status in our ‘Untold Story’ series
Ingredients

L'Oréal's Urban Decay ends 15-year formulation partnership with Skindinavia

The formulation for Urban Decay’s All Nighter Setting Spray was developed in an exclusive partnership with the setting spray brand
Colour Cosmetics

OnlyFans star Ari Kytsya slides into Urban Decay ambassador role

The OnlyFans model is working with the L'Oréal-owned make-up brand on a campaign that aims to break down the ‘blandness’ of modern beauty marketing
Subscribe now