Pure Beauty

Opinion: The era of discernment – why beauty’s retail future is in feeling, not following

Published: 23-Feb-2026

In her debut column for CB, CEW UK Managing Director Sallie Berkley reveals why the beauty brands winning this year are not the ones with the loudest algorithms, but those that offer a genuine sense of belonging, transparent efficacy and a reason to step away from the screen

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As I look back at the beauty landscape of the past year, it is clear that we are no longer riding the post-pandemic highs.

Instead, the industry is settling into a reality that is more complex, uneven and refreshingly more honest.

While many reports continue to forecast exponential growth, the data suggests a more nuanced story – beauty sales grew in 2025, but this was set against a backdrop of persistently weak consumer confidence. 

We have moved away from the days of prestige for prestige’s sake. Today, when a consumer reaches for a luxury item, it is rarely about the logo – it is about a value recalibration.

As Space NK CEO Andy Lightfoot observed, today’s customer is "shopping high and low” – perhaps pairing a £300 Byredo fragrance with an entry-priced Rare Beauty mascara because both brands offer a "payoff" that justifies the investment.

In this climate, performance and quality are the primary currencies, along with a deep desire to be part of a community, and this dynamic looks set to stay for the long haul.

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