The rise of e-commerce has prompted a growing number of fragrance retailers to rethink their approaches to bricks and mortar. While e-tailers are able to compete on pricing, traditional retailers still have a key advantage over their online competitors through their ability to support the sensory side of beauty shopping by enabling consumers to smell, see and experience products for themselves.

Fragrant retail opportunities
How has the rise of e-commerce encouraged fragrance retailers to rethink their approaches to bricks and mortar? Asks Beatrix Hon
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Beauty brands and retailers have successfully combined online and offline shopping habits with a focus on experience, marking a bright spot for the UK high street – a trend that looks likely to continue into 2026 and beyond